org.opennms.netmgt.ticketer.rt
Class RtTicketerPlugin

java.lang.Object
  org.opennms.netmgt.ticketer.rt.RtTicketerPlugin

All Implemented Interfaces:

org.opennms.api.integration.ticketing.Plugin

public class RtTicketerPlugin
extends Object
implements org.opennms.api.integration.ticketing.Plugin

OpenNMS Trouble Ticket Plugin API implementation for RT

Author:

Jonathan Sartin

Constructor Summary

RtTicketerPlugin()

Method Summary

org.opennms.api.integration.ticketing.Ticket	get(String ticketId) Gets ticket details from the RT trouble ticket system
void	saveOrUpdate(org.opennms.api.integration.ticketing.Ticket newTicket) Creates a new ticket (if none exists) or updates an existing ticket in the RT trouble ticket system.
void	setPassword(String password)
void	setUser(String user)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

RtTicketerPlugin

public RtTicketerPlugin()

Method Detail

get

public org.opennms.api.integration.ticketing.Ticket get(String ticketId)
                                                 throws org.opennms.api.integration.ticketing.PluginException

Gets ticket details from the RT trouble ticket system

Specified by:

get in interface org.opennms.api.integration.ticketing.Plugin

Parameters:

ticketId - a string representation of the RT ticketID

Returns:

ticket the ticket details

Throws:

org.opennms.api.integration.ticketing.PluginException

saveOrUpdate

public void saveOrUpdate(org.opennms.api.integration.ticketing.Ticket newTicket)
                  throws org.opennms.api.integration.ticketing.PluginException

Creates a new ticket (if none exists) or updates an existing ticket in the RT trouble ticket system. Ticket updates are currently limited to updating the ticket status only.

Specified by:

saveOrUpdate in interface org.opennms.api.integration.ticketing.Plugin

Parameters:

ticket - the ticket details

Throws:

org.opennms.api.integration.ticketing.PluginException

setUser

public void setUser(String user)

setPassword

public void setPassword(String password)